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Jen Haviland

Director of Client Services

Jen Haviland, Director of Client Services

Education:

  • Bachelors in Health Administration

Background

I worked in the healthcare field for about 5 years prior to going into HVAC account management and business development. I worked for a couple of years at a construction defect law firm where I gained some knowledge in forensic engineering.

What is your most interesting project or accomplishment?

My greatest accomplishment is being a mom to my son and daughter. Having the opportunity to shape their lives and watch them grow brings me great joy and purpose.

What do you love about your job?

I love being able to meet new clients while also maintaining strong relationships with past clients, many of whom I now consider friends. I am fortunate to work alongside an incredible team and genuinely feel lucky to be part of it.

Why did you follow your career path?

I worked in the healthcare field for several years before transitioning into business development and account management. I was drawn to this career path because of the relationships it allows to be built. I genuinely enjoy getting to know people from all backgrounds and helping them navigate and succeed within the industry.

What are your interests outside of work?

I enjoy time with family and friends, watching my kids play sports, reading, and starting most days with a 5 a.m. workout at the gym.

Who or what motivates you?

Good, genuine people really motivate me. I am inspired by people who are kind, hardworking, and authentic. I also love helping others, whether it is for support, solving a problem, or just by making someone’s day a little easier. 

Who or what do you love to work with?

This ties closely to what motivates me. I’m a natural people pleaser, and when I’m surrounded by good people, I’m driven to do my best to make them happy and support their success.

Favorite Quotes:

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou

 

“Be yourself, everyone else is already taken” – Oscar Wilde